Privacy policy

At Offload's Home & Supplies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
  • Non-Personal Information: We collect data such as browser type, device information, IP address, and website usage statistics to improve our services.
  • Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, remember your preferences, and analyze website performance.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations, updates, and promotional emails (you can opt out anytime)
  • Improving our website, products, and services
  • Ensuring website security and preventing fraud

3. How We Protect Your Information

We implement security measures to protect your data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, so we encourage you to use strong passwords and protect your account information.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Service Providers (e.g., payment processors, shipping carriers) to complete your orders
  • Legal Authorities when required by law or to protect our rights

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

6. Your Rights and Choices

  • You can update or delete your account information by contacting us.
  • You can opt out of marketing emails by clicking the "unsubscribe" link.
  • You can disable cookies in your browser settings.

7. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with the updated effective date.